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Process Redesign The Implementation Guide to Managers Arthur R Tenner

By: Contributor(s): Material type: TextTextPublication details: Massachussetts Addison-Wesley Pub 1997Description: 332 pages "Tables, Images, Illustrations, Charts" 24 cmISBN:
  • 0201633914
  • 9780201633917
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Summary: "Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design."
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"Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design."

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