TY - BOOK AU - Robert B Maddux TI - Team Building (Second Edition) SN - 0749414111 PY - 2000/// CY - Great Britin PB - Crisp Publication KW - Social Sciences-Work groups. Team work in industry. Quality circles N2 - "Team building is an essential skill for today's managers. The ability of stal to perform as a team as well as on an individual level is vitally important f the good of the department, as well as that of the whole organisation. In order to build a cohesive team that is motivated towards common goals, managers need to develop a positive attitude and adopt a structured approach to leadership. Managers who adopt these skills will find that the team members achieve more and that the workplace becomes more efficient and productive. With checklists, quizzes and examples, this self-help book provides busy managers and their teams with advice for developing and improving: * planning and organisation; * communication; * training and coaching; * the selection of qualified pegple- * commitment and trust; * the resolution of conflict and complaints. For managers keen to learn and improve these crucial skills, this informal step-by-step guide provides the keys to setting realistic goals and giving ongoing support and encouragement to their staff." ER -