TY - BOOK AU - "Florida, Richard L." TI - The flight of the creative class: the new global competition for talent SN - 006075690x PY - 2005/// CY - New York PB - "Harper Business," KW - Generalities N2 - "What would happen if your brand were out of stock in a retail store? Would a customer wait until your brand becomes available, travel to another store to buy it…or purchase another brand instead? This is a brand’s moment of truth." ER -