000			01738nam a2200241Ia 4500
003			ASM
005			20241206121220.0
008			241206s9999 xx 000 0 und d
010			_a97040744
020			_a081447960x
020			_a978814479605
020			_qPaperback
040			_cASM
050			_a
100			_a"Campbell, Nancy," _eAuthor
245		0	_aWriting effective policies and procedures: _ba step-by-step resource for clear communication _cNancy Campbell.
260			_aNew York _bAmerican Management Association _c1998
300			_a397 Pages _billustrations _c30 cm
520			_a"A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble."
546			_aEnglish
650			_a"Social Sciences Management--Handbooks, manuals, etc. Business writing."
942			_cBooks
999			_c4493 _d4493